If you are a resident in or around the Essex area and require maintenance or repair work on your renewable energy heating system – whether that is a biomass boiler, air source heat pump, ground source heat pump, solar PV or solar thermal system – then we have a team of engineers ready to help you. As an independent servicing and maintenance company, Total Energy Support, or TES, is well placed to provide support across an array of manufacturers and machines.
All of our engineers have many years’ worth of experience in the renewable industry, and are highly trained in both the plumbing and electrical control aspects of heat pumps and biomass boilers. These systems are substantially more complex than fossil fuel boilers, but you can be sure that our engineers have the required understanding and expertise to resolve any issue that they encounter.
The real benefit of any renewable system comes when levels of efficiency are high. Our commitment to you includes ensuring that we leave your system functioning with as high a degree of efficiency as possible. We will explain to you how we can achieve this, and would also be happy to advise on any further options that would improve your system performance.
We would always recommend that a comprehensive service plan is put in place once the system has been installed and commissioned. Our biomass boiler maintenance contract is available over four levels of cover to suit your needs. As standard, all levels allow for at least two service visits per year, with additional benefits at the higher levels of cover. Our heat pump maintenance contracts are priced depending on the size of your system and in all instances holders of a maintenance contract receive a discount on our emergency call out rates.
We understand that a biomass or heat pump breakdown can be annoying at the least and highly uncomfortable at the worse. Therefore we always aim to have your system up and running as soon as possible and are mostly able to achieve this in a single visit. If circumstances mean that we are unable to carry out renewable heating repairs immediately, such as due to the need to order replacement parts, we will ensure that you understand what is required and how much this will cost you prior to carrying out the work.
So if you live in the Essex area and would appreciate a biomass boiler, solar thermal or heat pump system health check, require immediate action to resolve a breakdown issue or simply want some advice, our team is waiting to help.
Contacting us is easy, either through our website, over the phone on 01483 603090 or via email – firstname.lastname@example.org. We look forward to helping you.