Total Energy Support is a heat pump repair company operating throughout England and Wales. We offer both one-off emergency repairs, as well as long term maintenance contracts to give you scheduled servicing and peace of mind. We are able to service, maintain and repair the majority of renewable energy systems, but our focus is on heat pumps repair services as their complexity often presents a challenge for other service providers.
Emergency Repair Services
We have a dedicated team of certified engineers on hand who have been repairing heat pumps for over a decade. We operate from our offices in Horley and Tewkesbury, which means that we can quickly diagnose and fix problems across England and Wales. Our extensive heat pump repair experience means that we have dealt with a wide range of emergency problems. Therefore we are usually in a position to offer assistance in a timely and effective manner.
See our page on heat pump breakdown repairs for more information.
If your heat pump has broken down and you require emergency breakdown assistance please call us on our emergency line 01293 821 345
Servicing and Maintenance Contracts
There are two main benefits to servicing your heat pump. The first is to keep the system running as efficiently as possible, thereby minimising the electricity cost of the system. The second benefit is that keeping the system well maintained allows potential problems to be spotted and fixed at an early stage, reducing the likelihood of breakdown and failure.
We offer a range of different servicing and maintenance contracts to suit each individual energy system. We will conduct an initial system review to determine the level of service required and then provide annual service visits to ensure the system is maintained to a high standard. Additionally, our maintenance contract includes reduced call out rates in the case of an emergency or scheduled remedial work, as well as priority service over other sites without maintenance agreements in times of high demand.
See our page on heat pump servicing and maintenance for more information or to get in contact with us.
We offer consultancy services for both heat pumps and biomass boilers. As we do not conduct installations ourselves we can offer impartial and independent advice, whilst ensuring that we have the knowledge and expertise to help you make the right renewable energy decisions. We would always recommend you ensure that your system installer is MCS certified.
See the relevant page for heat pump help and consultancy and for more information about the services we offer.
Trade enquiries are welcome. We can either offer additional support, working alongside your existing engineers to provide effective support to your customers, or we can take on all of your support work if you would prefer.
Please see our dedicated trade page for more information about working with us.