No Hot Water? No Heating? If your renewable energy installation is causing you problems and you live in Cambridgeshire we can help. Total Energy Support (TES) is an independent company with our own in-house teams of highly qualified engineers committed to maintaining, servicing and repairing renewable installations. We deal with all sustainable energy installations including water-source, ground-source and air-source heat pumps, solar PV panels and biomass boilers, including their ancillaries such as the fuel feed system. If you have been let down by other companies, let us help look after your installation.
We are highly qualified, have years of experience in repairing and servicing a range of manufacturers’ equipment and keep in touch with latest industry developments, so we are ideally equipped to handle systems of all kinds of size and complexity. Along with experience in carrying out service work on a wide variety of renewable installations, we have the capability to rectify a wide range of faults from incorrect settings to worn compressors. You can be sure that if you find yourself in the unfortunate position of having no hot water or heating, our specialist engineers will be able to provide an on-site diagnosis and solution. Our engineers carry standard spare parts with them, so will always endeavour to fix your system in one visit. If more than one visit is required the reason for this, for example the necessity to order a specific part, will be explained to you and additional site visits booked in to fit in with your schedule.
Maintenance of your renewable installation is highly important in ensuring the running costs are kept at a minimum and the efficiency is kept as high as possible. If you have either of these issues it may be because your installation has not been maintained properly. Our maintenance contracts for biomass boilers and heat pumps offer a comprehensive annual or bi-annual check in order to maintain the efficiency and longevity of your system. Much as servicing your car regularly promotes longer term usage, so the regular servicing of your biomass boiler or heat pump can help you enjoy the system benefits for longer.
If your system requires a full health check and ongoing support, then one of our range of service and maintenance packages will suit you. Our packages can either be taken out in the form of a contract which will maintain your equipment for years to come, or in some circumstances a one-off service may be more appropriate. Clients who hold one of our maintenance contracts receive priority scheduling at busy times and lower emergency call out charges.