The leading independent supplier of service and maintenance contracts for renewable heating systems in Kent, Total Energy Support (TES Ltd) operates in this region to provide emergency breakdown services as well as ongoing maintenance of your system to ensure that you are compliant with RHI regulations.
Our routine preventative maintenance contact has been designed to provide annual servicing for heat pump and Biomass users. We can service ground source, air source or exhaust air heat pump (GSHP, ASHP, EAHP) as well as biomass boilers. Service visits normally include cleaning filters, running tests, checking over historic alarm logs, making adjustments to the system such as adjusting heat curves, as necessary, to optimise the performance and efficiency. If your heat pump is not working then we also have an emergency breakdown service.
Added benefits to our maintenance clients include priority over clients not on contract in the event of a problem, access to our emergency telephone line which is available all day every day and reduced call out rates in the unfortunate event of a system breakdown. Our engineers often spot minors fault before they cause a major failure!
Any sustainable heating system needs to be maintained to ensure that it continues to perform well and to the highest efficiency possible – a badly installed and uncared for system can end up being be more expensive to run than a mains gas or oil fired boiler.
Our team of expert engineers are on hand to help you! If you have a heat pump fault then you need look no further for an effective solution. You can pick up information on the internet, but nothing beats a visit from one of our engineers.
All of our engineers have more than a decade of experience in working with renewable systems, therefore when inspecting an installation they are likely to have previously come across the problem. Blocked filters are one of the most common reasons for heat pumps not working correctly and are easily rectified. This is of course assuming that filters were installed when the system was put in. Most heat pump faults are caused by poor or incorrectly installed and designed systems.
So if you have a renewable heating system installed in your Kent property, please contact TES to help with the servicing and maintenance requirements, to carry out remedial work required from a poor installation or to investigate why your system has broken down. Give us a call on 01483 603090 or email firstname.lastname@example.org and our team will be happy to help.