At Total Energy Support Ltd (TES) we provide specialist biomass boiler breakdown repair services. We have a team of qualified and experienced engineers on hand across England and Wales, ready to repair and service biomass boilers of any make, model or size.
If you experience a biomass boiler breakdown, we will get to you as quickly as possible to get your heating and hot water back up and running. Our staff are fully trained and have over ten years’ experience dealing with pellet, chip and log boilers, and can repair and service biomass boilers to the levels mandated by the original manufacturer warranty.
Our qualified engineers can fix a wide range of problems such as damaged components, jammed grates, unreliable feeding systems, and abnormally low burning efficiencies. Our extensive experience with a wide variety of different issues means we are confident that we will be able to sort out any biomass boiler issues you are experiencing. For more complex issues we have direct access to major manufacturers, as well a team of in-house technical design engineers, which ensures that we can find the right solution for your boiler.
The majority of biomass boiler breakdowns and malfunctions are rectifiable with just one visit. However, if further boiler repair work is required, our engineers will give you a detailed breakdown of what is needed to get your boiler back up and running. We always ensure that you are fully aware of the costs involved and the timescales for ordering replacement parts before any further action is taken. We understand how frustrating an elongated breakdown can be for you and your family, so we will strive to get your boiler back in full working order as swiftly as possible.
For some common problems biomass boilers owners encounter, you can read our Frequently Asked Questions.
For general queries and advice, or to speak to us about taking out one of our biomass maintenance contracts you can contact us.
If you would like to speak to someone right away you can contact us on our emergency breakdown line: 01483 603 090.